Customer Testimonials

 
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Dear Andrew,
 
Wanted to let you that we are over the moon with our gleaming new Mercedes and really wanted to congratulate you on a job well done, from the moment we arrived we both felt at ease and your description of the car was spot on. I will certainly recommend to all my friends and will not hesitate to make the 445 Mile journey to see you again.
 
Best wishes to you all,
 
Kev and Linda (Lincoln)
 
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Hi Mark,
 
Just a quick line to say thanks for the way you helped me when buying my car. After purchasing my Alfa Romeo Brera from you and your team at the Driving Range car sales I would not hesitate in recomending prespective buyers to visit you at the Crossroads Service Station in Pencoed. I travelled from Hertfordshire to buy my car, when I arrived I was allowed to look around the car at my own leisure. At no time was I made to feel under pressure to buy, but all I had to do was ask and any questions were answered honestly. All in all a very pleasurable experience and I am extremely pleased with my purchase.
 
Kev Davies (Herts)
 
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Dear Andrew,
 
Just a few lines to thank you for all your help in making the purchase of my new car as painless and hassle free as possible. Picked up my new Ford Focus Convertible today and am over the moon with it! Will have no hesitation in recommending the Driving Range to anyone. Thanks once again.
 
Paula Bargoed South WAles
 
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Dear Mark and The Driving Range team,
 
Mark and his team fulfilled the expectations I had, and are definitely a professional and courteous company that provide a level of service and reassurance, especially if you are buying over the phone and travelling a long way. If you are looking for a type of prestige car that is different from the norm and very well priced, then I would recommend you look here and I will (and have) be looking again in the future
 
Matt Bunner
(Surrey)
 
 
 
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Many thanks, Andrew, for such an exemplary buying experience. 
 
No pressure applied whatsoever, maybe because if we didn’t buy the Golf, it wasn’t going to stay on the forecourt for very long.  Such a selection of prestige marques from which to choose and all prime examples: if we hadn’t already decided which we were targeting, it would have made for a wide and too difficult choice.  Many congratulations too, to the valetting team; all the cars looked pristine and so inviting, just adding to the experience.  Very many thanks also for tying into our requirements by ferrying us from Bridgend Station to your premises when we came to finalise and pick up – we certainly have no hesitation in recommending your service to anyone interested in purchasing a high end spec car.  
 
R & J P
(Taunton)
 
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Dear Andrew,

Just wanted to drop you a line and express my thanks for making the whole experience of buying the RAV4 a thoroughly smooth and pleasant one. I was obviously a bit apprehensive coming over from Ireland because if the car had not been what I was expecting then we would have had no way of towing the caravan home. I must say the car was in immaculate condition and exactly as described. I want to thank you and all at The Driving Range for your professional service. It was a pleasure to deal with you.

Regards,

Gerry Geaney
(Cork, Ireland)
 
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Hi Andrew,
 
The car is superb and I was very happy with the service from
yourselves, particularly regarding allowing me the keys to look over the car
myself and then to take it for a test drive to help my decision.

After deciding to go ahead with the purchase and a getting a full
explanation from yourselves as to what was needed, I picked the car up the
following week all cleaned and ready as agreed. The whole process went very
smoothly.

Many thanks for also sorting the spare key and getting a replacement locking
wheel nut key for me from Audi.

Best Regards,

Peter Burne
(Cardiff)
 
 
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Dear The Driving Range,

 

I was looking for an Alfa Brera, with specific features, colour and at the right price and did a 100 mile search from where we lived. Three cars were considered, but on our first visit to your selves both my wife and I were extremely pleased with the way we were treated.

 

We met Andrew who gave us plenty of time to look over the car and then take it out, on our own to test drive with no hard sale involved. He made what we considered a fair offer for our existing car in part exchange and agreed to have the car serviced and taxed.

 

For various reasons we discounted the other cars we saw, mainly because the other cars were not in as good a condition but also the attitude to service at one of the other garages in particular, was terrible and therefore as a matter of principle I would not have bought a car of them.

 

I know that this may all be a bit long winded but in a nut shell you provided a great service with no hard sell, the car did not disappoint and was in extremely good condition and matched the description given. I would not hesitate to come to you again when I am next looking to change my car.

 

Regards,

 

Neil Draper

(Gloucester)

 
 
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Dear All at The Driving Range
 
As you know I have just bought a Honda `Insight` from you and would like to express my satisfaction and appreciation of the way you have dealt with the sale.  Firstly you held the car for me for two days while I drove down from Middlesex to Mid Glamorgan. Secondly the car was exactly how you advertised it and in excellent condition. Thirdly, with your 3 month guarantee, you later payed for two washer pumps which were faulty but not known about at the time of the sale. I am very happy with the car, the way you have dealt and have no hesitation in recommending you to potential purchasers.  Yours faithfully
 
Robert Webb
Middlesex
 
 
 
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Dear Mark,
 
I am very pleased with every part of our purchase we made with The Driving Range
my vauxhall signum is very happy here in marbella spain.
 
Kind Regards,
 
Dave Jefferson
(Marbella, Spain)
 
 
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Dear Mark and the team at The Driving Range 
 
I Purchased a 04 Reg BMW 525d SE in dark blue with titanium wheels, I was given the opportunity to take it for a generous test drive. The next day i came back with a friend of mine who is a BMW mechanic, he gave the car the once over and stated it was all in perfect working order. The Knowledge that Mark knew was encouraging and the after sales service was great.   

CHEERS
PAUL ROGERS
(Bridgend)
 
 
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Hi Mark

I would like to express my thanks to you and your team for helping me purchase my Range Rover through Driving Range in October. It`s not every day I make a journey to Wales for such an extravagant purchase but on this occasion It was thoroughly worth the scenic train ride.

I found the whole experience very comfortable, and all the advice was well received. 
The Range Rover has surpassed all my expectations and its a real pleasure to drive.

Most importantly I have found your after sales service to be impeccable as promised and the inclusive warranty cover has given me real piece of mind for the future.

Thanks again  

 
Paul Rayner
(London)

 

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Dear Mark and Andrew,

 

" For anyone who is nervous about buying a car over the internet, I can tell you from my personal experience that it was as easy as it promised to be. I was amazed that I could choose a second hand car with the same choice as a new car, with regard to make, model, spec, engine size etc, as long as I was prepared to travel. I had a specific make, model, colour, engine type and price range and I found the car I was looking for at Driving Range in South Wales, near Cardiff Airport and just off the M4. After my initial contact with the company, I had conficence that I was not being taken for a ride as they spoke knowledgeably about the car, and had very good photos on their website for me to look at. I was able to call several times with specific questions, and never felt pressurised, or that I was giving them any trouble. I spoke to Ken, Andrew and the boss, Mark on several occasions, and they accepted a £500 deposit to secure the car.
They offered to, and did, collect me from the airport, allowed me time to test drive the car on the day, with a relaxed cup of coffee beforehand. I was allowed the time to ask further questions, and the details of the company warranty were explained to me, as was the pre-delivery inspection report, and the HPI equivalent check that every vehicle gets at the garage. They were very accommodating and trusting, in allowing me to specify that I wanted a tow bar and DVD player fitted before delivery, and this was done with the least fuss possible. The car was in beautiful condition too, and valeted to a high standard.
I collected my car and drove out of the garage, turned left onto the slip road for the M4 and I was on my way to Scotland.It could not have been easier. If you have any hesitation about buying from this team, let me reassure you that the after sales service has been excellent too, and the one minor thing which we later had to address with them was also dealt with courteously and quickly. I would definitely do this again, and with Driving Range if I needed to go that far- 435 miles! It was well worth it from the point of view of value and service."

 

Dr. Roger Brown

(Scotland)

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Dear all at The Driving Range,

 

Having recently visiting the Driving range car sales after seeing the car I liked on autotrader,
I would just like to say that I was impressed by the fact that I was allowed to view the car
at length without any salesman pressure, also like to point out that the car was sensibly priced
unlike all the other garages I had previously visited and as promised the car was cleaned valeted
and serviced ready for my collection and I would not hesitate to reccomend to other buyers well done.

Mr knight
Forest of Dean.

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Hi Andrew,

Just a word of thanks for the excellent service I received when purchasing a surprise car for my wife, thank you for all the Reg
Plate transfer that you did completely.. I will defiantly purchase again from your excellent range of vehicles with utter confidence..
My wife loves the Little A class Mercedes avantgarde ... Nice to know that there is at least one second hand car sales out there that will give you a much better than dealer service ... A please to deal with thanks

Les Harries
Swansea

 

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Mark,

I just wanted to drop you a quick line to thank you for going the extra mile to help me with my quest to find the "right" car for me. The Chrysler was exactly as described and the level of service offered by you and your colleagues far surpassed my expectations.

I`m grateful for your colleague picking me up at the airport on arrival, service and assistance like that is hard to find these days.

As you are aware I flew 450 miles to buy the car and I drove 450 miles home with the car. As far as I am concerned it was both time and money well spent. It`s very reassuring to know there are still some people out there who have a genuine love for what they do and strive for a higher level of service than "just another garage".

It seems most people only ever call or write these days when something has gone wrong. I just wanted to let you know that from a feedback point of view you`ve got it exactly right - I can`t think of anything that would have made my experience in purchasing my car better than you made it.

Wishing you every future success.

with thanks,

Steve Wilson
Fife, Scotland

 

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Hi Andrew,



Thanks again for making the experience of buying my Jeep from the Driving Range such a pleasure. I couldn`t have asked for better service, from being collected from the airport and brought to your showroom to driving away. The Jeep was immaculate. The fantastic service takes the hassle out of buying a pre-owned car. Please pass on my thanks to Ken and the rest of your team.



Thanks again,

Donnie (Scotland)

 

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Dear Andrew,

Just wanted to drop you a line and express my thanks for making the whole experience of buying the RAV4 a thoroughly smooth and pleasant one. I was obviously a bit apprehensive coming over from Ireland because if the car had not been what I was expecting then we would have had no way of towing the caravan home. I must say the car was in immaculate condition and exactly as described. I want to thank you and all at The Driving Range for your professional service. It was a pleasure to deal with you.

Regards,

Gerry Geaney
Cork, Ireland

 

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To all at Driving Range,

After being in the motor trade for 20 years I have never bought a car from any type of dealership, however was well pleased to have dealt with Mark and the team at Pencoed.

The service was very professional and I enjoyed doing the deal on the Cherokee jeep after travelling up and down the country looking at cars which were not what they were advertised as.

The car was valeted and ready for collection as promised.

Good luck to you all,

Nick Davies Oswestry.

 

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Dear Mark & Andrew

Just a quick note to say thanks very much for the excellent service that you and your team have provided.
I`ve owned the Audi for about a month now and can honestly say that the car is an absolute joy to drive and is testament to the quality of backup and support that has been given by the Driving Range Team.
Here`s to many more month`s of pleasurable driving. keep up the impeccable standards. Thoroughly recommended!!

Kind Regards

Richard Griffiths (Raglan)

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